If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

answer coming soon

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

Absolutely. We do not share any personally identifying information about you to any third party.

If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

At Matefolio there are 3 levels of membership (a) Standard (b) Silver (c) Platinum Plus. All are free, the only difference is the amount of storage space available to user differs in each level.a. Standard Members: Users are allotted 2 Gbs of Group space, 2 Gbs of Event space, 10 Gbs of File storage space, 300 music upload with 10Gbs, 50 allowed album upload, and 75 allowed video uploads at 2Gbs for each video for a total of 150Gbs video storage space.b. Silver Members: Users are upgraded to Silver status if they successfully refer more than 30 users, this level includes 5 Gbs of Group space, 5 Gbs of Event space, 10 Gbs of File storage space, 600 music upload with 10Gbs, 100 allowed album upload, and 150 allowed video uploads at 2Gbs for each video for a total of 300Gbs video storage space.c. Platinum Plus Members: Users are upgraded to Platinum Plus status if they successfully refer more than 60 users, this level includes 10 Gbs of Group space, 10 Gbs of Event space, Unlimited file storage space, 999 music upload with 10Gbs, 150 allowed album upload, and 300 allowed video uploads at 2Gbs for each video for a total of 600Gbs video storage space.

No, once your account have been upgraded to a different level, user can never return to a lower level even if some of his/her referred members delete their Matefolio account.

On your profile below your profile picture, there is a count of how many members you have referred.

All you have to do it tell the person to enter your Matefolio username or the email address you used when you signed up for Matefolio as the referrer on the sign up page.